Refund policy

Welcome to Past Season Edits. Because our collection consists of highly curated, limited-edition pieces with broken size runs, our return conditions are structured as follows:

1. Change of Mind & Sizing Returns

We want you to love your archival piece. If an item does not fit or you change your mind, we happily offer Store Credit or Exchanges within 14 days of delivery.
  • Items must be returned in their original condition: unworn, unwashed, unaltered, and with all original brand tags attached.
  • Return shipping costs for change of mind are the responsibility of the customer. We recommend using a tracked service, as we cannot take responsibility for items lost in transit back to us.

  • We do not offer cash refunds for sizing returns and change-of-mind.
2. Faulty or Damaged Items

Every garment is thoroughly quality-checked before leaving our space. If you believe your item has a fault or does not meet the guarantees provided under the New Zealand Consumer Guarantees Act 1993, please contact hello@pastseasonedits.co.nz with your order number and details of the issue. We will assess the issue and provide any remedy required under the Act.

3. How to Process a Return
To initiate a change-of-mind return or report a faulty item, please follow these simple steps:
  1. Email hello@pastseasonedits.co.nz with your order number and the reason for your return.
  2. Our team will reply within 24–48 hours with our dedicated New Zealand return postal address.
  3. Pack your item securely and send it back to us. Once received and inspected, your store credit or exchange will be processed within 3 business days.